efb77's Privacy Policy

A Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only for those aged 21 or above)
• National ID card or passport number (where identity verification is required)
• Username and password (stored in encrypted form)

B Contact Information

• Email address
• Mobile phone number
• Current address (up to country and division level)

C Financial & Transaction Information

• bKash, Nagad, Rocket, or Upay account number (partial, for verification purposes)
• Bank account details (for bank transfer transactions)
• Deposit and withdrawal history and amounts
• Bonus and promotion usage records

D Technical Information

• IP address and device type
• Browser type and version
• Operating system
• Login date, time, and session data
• Page visits and click patterns (analytics)

Direct Collection

When you register on our platform, complete account verification forms, carry out transactions, or contact customer support, you provide information to us directly. This information is given entirely voluntarily, though certain details are required to use our services.

Automatic Collection

While browsing our website, some information is collected automatically through cookies, log files, and similar technologies. This includes your device characteristics, IP address, and activity on the site.

Collection from Third Parties

For identity verification and fraud prevention purposes, we may confirm information from reliable third parties where applicable. This information is used solely for verification and is not disclosed for any other purpose.

• Account Management: Completing registration, verifying identity, and keeping your account secure.
• Service Delivery: Properly providing gaming services, transactions, bonuses, and VIP benefits.
• Customer Support: Properly resolving your questions, complaints, or requests.
• Security & Fraud Prevention: Detecting suspicious activity and keeping your account and funds safe.
• Legal Obligations: Complying with applicable laws and meeting regulatory requirements.
• Communication & Notifications: Sending important account updates, transaction confirmations, and security alerts.
• Site Improvement: Analyzing user experience to further improve our platform.
• Responsible Gaming: Identifying excessive gaming tendencies and providing the necessary support.

Technical Security

• SSL Encryption: The highest level of SSL encryption is used when accessing our site and exchanging information.
• Password Hashing: Your password is never stored directly; it is kept using advanced cryptographic hashing methods.
• Firewall & Intrusion Detection: Our servers are under 24-hour security monitoring.
• Data Centers: Information is stored in secure, protected data centers where physical access is strictly controlled.

Access Control

Your personal information can only be accessed by staff members who need it for their work. All staff are required to comply with strict confidentiality agreements. Any access to data is logged and audited.

In the Event of a Security Breach

If a security breach occurs where your personal information may be at risk, we will promptly notify you at your registered email and take action in accordance with applicable law.

1 Payment Processors

Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is sent to the relevant payment service provider. This information is used solely for processing transactions.

2 Technology Service Providers

We use trusted technology partners to operate our platform (such as server hosting and game software providers). These partners are contractually bound to comply with our privacy standards.

3 Legal Obligations

Disclosing information may be our legal obligation under court orders, government directives, or applicable law. In such cases, we will provide only the minimum information required.

4 Fraud & Crime Prevention

Information may be shared with relevant investigative authorities where necessary for anti-money laundering (AML) purposes and to prevent identity fraud.

Necessary Cookies

These cookies are essential for the basic functioning of the site — such as maintaining login sessions, security verification, and saving language preferences. They cannot be disabled, as the site does not work properly without them.

Analytics Cookies

These cookies are used to understand how users interact with our site. They help us improve the quality of our services. The data collected is aggregated and does not identify individuals.

Preference Cookies

These cookies are used to remember your language, theme, and other personal preferences, so you do not have to re-enter the same information each time you visit the site.

Withdrawal of Consent

You may withdraw your consent for marketing communications at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

efb77 is for those aged 21 or above only. We do not intentionally collect information from anyone under the age of 21. Age verification is mandatory at registration, and we may request identity document verification when necessary.

If we are informed that someone under the age of 21 has opened an account, we will immediately close that account and delete all associated information. If a parent or guardian becomes aware of such a situation, please contact us.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, information necessary for legal obligations and dispute resolution is retained for a specified period.
• Transaction Records: Records of financial transactions may be retained for an extended period in accordance with legal requirements.
• Marketing Data: When you withdraw your consent, marketing-related information is deleted as quickly as possible.

efb77 reserves the right to update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be changed accordingly.

For significant changes, we will send a notification to your registered email. If you continue using efb77 after the updated policy is published, you will be considered to have agreed to those changes.

So we recommend that you review this page regularly and contact our customer service if you have any questions.

Filing a Complaint

If you have a complaint about our privacy practices and are unable to resolve it directly with us, you have the right to file a complaint with the relevant authority under applicable law. However, we always prioritize resolving issues through discussion.